Delete your Versano account

Email support@versano.ai with the subject "Delete my Versano account", from the email address on your account. If you sign in with your phone number, include that number instead. In the app, Settings → Account → Delete account brings you here.

Email us to delete my account

We confirm the request with you before anything is removed, then delete the account within 30 days and email you when it is done.

• Your account and sign-in details: name, email address, phone number, and password.
• Your projects, with their documents, plans, photos, voice notes, receipts, budgets, schedules, and tasks.
• Your conversations with Versano, and the messages Versano sent and received for you.
• The contacts and companies you added.

• A record that you asked for deletion and that we carried it out, including the email address it came from, so we can show the request was honoured.
• Records we must keep by law, such as billing and tax records, for as long as the law requires.
• A few counts with no name, email or project content, such as when the account was opened and closed and how many projects it had.
• If someone replied STOP to our texts, we keep that number on our do-not-text list.
• Copies in routine backups, until they are overwritten in the normal backup cycle.

Content you shared with other people on a project, such as a message you sent a subcontractor, stays with them. See our Privacy Policy for more on how we handle your information.